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Getting help is simple. Either type in your query in the search box below or select a help topic from the drop down box and scan through the subjects.
   
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1. How often are Ads updated?
   
  Continously throughout the day. As soon as someone places a new advert then it appears immediately. No delays unlike some competitors.
   
2. How does your service work?
   
  You create an online classified advert using our simple ad creation process. Your ad will appear in our used car listings and will be displayed when your vehicle matches the search criteria of visitors to PurpleAds.com. Your ad will run until such time that you decide you no longer need it. You can also access your "My Ads" page at any time to renew, edit or delete your ad.
   
3. How long will my ad run on the site?
   
  That's up to you. Your advert can run for however long you require it as long as you 'validate' your advert every 14 days (private adverts only) to keep it current and relevant. You can also delete it at any time should you sell the vehicle. Your advert will automatically be deleted 30 days after the last validation period ended if no intervention is made by you.
   
4. How many leads does the average ad generate?
   
  This is a tough question to answer since it will depend on many factors, including your cars make, model and year, your geographic location and the popularity of the car. It will also depend on the condition of your car and your asking price. To help improve the number and quality of leads you receive, we suggest the following: Include a current photo of your vehicle. Ads with actual photos (instead of a manufacturer's photo) generate a greater number of leads, as these ads allow prospects to see the actual car advertised. Include a detailed description. The more information you provide about your vehicle, the more prospects will trust your ad and the more likely they will be to contact you. Be realistic in your asking price. If you ask near the top of the estimated resale value and you do not receive any inquiries, it may be that you are asking too much. In this case, you may want to consider lowering your asking price.
   
5. How long does it take to sell a car? Do you help with the sale?
   
  The length of time it takes to sell your car will depend partially on you. Our service is designed to generate leads for selling your car. However, you will need to conduct all discussions, negotiations and agreements yourself once you find an interested buyer. PurpleAds.com matches you with potential buyers, we do not play any part in the actual sales process.
   
6. I'm using Netscape 4 and certain functions don't seem to work.
   
  Sorry to all you guys and gals on older browser versions but it was just not possible to develop PurpleAds.com with older browser versions in mind. Please use a newer browser if you can. PurpleAds.com works correctly for Internet Explorer v5.x and above, Netscape v6 and above, Opera v6 and above and Mozilla.
   
7. What screen resolution is best when viewing PurpleAds.com?
   
  PurpleAds.com is designed to cater for any screen resolution a viewer is using however, 800 x 600 pixels would be the minimum recommended and the optimum being 1024 x 768.
   
 




 

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